“I would like to lay emphasis on the fantastic service that Shaun Godbold consistently delivers.
Ever since I’ve taken delivery of my 2012 Opel Corsa (dubbed, Lady Grey) late last year, Shaun has been nothing less than an absolute GEM, by going out of his way to assist in even the smallest ways he possibly can.
Whenever my car needs to go in for a service or anything else, he makes sure that there is a courtesy car available if need be, I’m always fully updated every step of the way whenever my car is at Reeds Cape Town.
I don’t know HOW he manages to be so efficient as I work in the motor trade myself and I KNOW how busy it is.
This morning particularly, I took my car in for a service without having been informed that I need to have my service plan documents handy.
I phoned Shaun and without ANY hesitation, he assured me that I don’t have to worry, he’ll sort it out for me.
Not even 10 minutes later, I get a call from Lorenzo in service to establish that he has all the required information/documentation and my car will be finished before the end of the day – and so Lady Grey was ready to rock & roll by noon.
*Thanking Lorenzo for his patience and professionalism as well J*
I’ve now received my car and she is beautifully clean and still drives like a dream!
I would like to extend a MASSIVE thanks to Shaun for putting in so much effort and making me feel like a special client. Even though I drive a mere pre-owned tjorrie.
And Thank you Reeds Cape Town team; down to the very friendly lady that arranged my trip back to work, the service manager who loaned his driver and the awesome driver who brought me back to work in a lekker bakkie J